Managed Services
Behind every bold vision is a powerful engine - managed, seamlessly optimized, and built to keep progress moving forward.
Vision in motion, powered by precision
To redefine experience and transform operations, car manufacturers must accelerate SDVs development and adopt an AI-first approach.
Service Offerings
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Service Level Management and Reporting
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Service Request Management
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Incident Management
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Problem Management
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Change Management
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Release and Deployment Management
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Configuration Management
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Document Management
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Performance Management
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Multilingual Support
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Shared Services and Dedicated Services
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Fully Remote Operations and Onsite Support Model
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Supported Channels: Voice, Chabots, Ticketing Tools, Email, etc
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Powered by AI, Analytics, and Other State-of-the-Art Technologies
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Monitoring and Auto-Resolution of PC-Related Incidents
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Patching and Security Monitoring
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Support for Physical PCs, Virtual PCs, and Mobile Devices
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End-to-End Application Managed Services Covering: Application Operations, Maintenance, Enhancements, Development, and Testing
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Adherence to ITIL Standards
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Customizable SLAs to Meet Customer Requirements
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Wide Range of Technologies and Business Domains
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End-to-End Cloud Managed Services Covering Public and Private Cloud:
L1 Monitoring, L2 and L3 Services -
Adherence to ITIL Standards
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Customizable SLAs to Meet Customer Requirements
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Wide Range of Technologies
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Powered by AI, Analytics, Automation Tools, and Other State-of-the-Art Solutions
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Security Monitoring
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Threat Hunting
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Incident Management
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Identity and Access Management
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Penetration Testing
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Data Protection Audits
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Cloud Infrastructure Audits
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Cloud Cost Optimization Services
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License Management and Optimization Services
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Implementation and Operation of Enterprise IT Spend Analysis Tools
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Offshore Delivery Center (ODC) Services
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Build-Operate-Transfer (BOT) Services
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Shared Service Center Establishment Services
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Monitoring Services
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System Management Services
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Network and Security Management Services
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Facility Management Services
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Backup and Storage Management Services
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Unified Communication Management Services
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Middleware Management Services
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IT Help Desk Services
Reasons to Go with Us
Agile IT Resourcing at Scale
With 20 years of experience in Managed Services, our team of 1,100 data engineers and 1,000 AI specialists is dedicated to empowering hundreds of corporations through scalable talent and deep IT expertise.
Global Delivery Model
FPT offers holistic support from development to operations, with around-the-clock support, great speed, and scalability with our flexible Global Delivery Model: onshore, nearshore, and offshore.
Expertise in Global Compliance
FPT ensures compliance with global standards and delivers secure, modern solutions—leveraging AI, automation, analytics, and cloud—to help businesses stay competitive and resilient.
Agile IT Resourcing at Scale
With 20 years of experience in Managed Services, our team of 1,100 data engineers and 1,000 AI specialists is dedicated to empowering hundreds of corporations through scalable talent and deep IT expertise.
Global Delivery Model
FPT offers holistic support from development to operations, with around-the-clock support, great speed, and scalability with our flexible Global Delivery Model: onshore, nearshore, and offshore.
Expertise in Global Compliance
FPT ensures compliance with global standards and delivers secure, modern solutions—leveraging AI, automation, analytics, and cloud—to help businesses stay competitive and resilient.
Our Clients
